Questions about your account? Chat with us Monday through Friday, 6 a.m. - 12 a.m. (midnight) CST and Saturday and Sunday, 9 a.m. - 11 p.m. CST. Just look for the "Chat" icon during these hours.

Please be aware that during periods of high chat volume, the "Chat" option may not be available, even during normal business hours. Our reps are working to quickly assist all customers in the queue. If the chat option is not available, please call *2 or 888-211-4727 (Sprint phones)/800-639-6111 (Nextel phones), email or try to chat later."