International Call Center Services
International Call Center Services
Your global customers have questions
Below are lists of countries where International Toll-free Service (ITFS), Universal International Freephone Numbering (UIFN) and Toll-free on Sprint Access are available as of January 2012. (The information below is subject to change.)
International Toll-Free Service (ITFS)
ITFS Dialing:
ITFS dialing follows the originating country's standard dialing formats for toll-free calls. These standard dialing formats may, or may not, look similar to toll-free dialing in North America.
Availability:
(per the offshore carrier's availability)
Sprint International Toll-Free Service (ITFS) Originating Country & Carrier Name ITFS Dialing Format
Andora See France.
Anguilla
Cable & Wireless of Anguilla
1-800-XXX-XXXX
Antigua
Cable & Wireless of Antigua
1-800-326-XXXX
Argentina
Telefonica de Argentina
0-800-XXX-XXXX
Australia - Reach 1-800-XXX-XXX
Australia - Optus
Optus Communications
1-800-XXX-XXX
Bahamas
Batelco Bahamas
1-8XX-XXX-XXXX
Bahrain
Batelco
800-00-XXX
Barbados
Barbados - External Comm Corp
1-800-534-XXXX
Bermuda
Cable & Wireless of Bermuda
1-8XX-XXX-XXXX
Bolivia
Entel
0-800-XXXX
Brazil
Embratel
0-800-XXX-XXXX
000-891-XXXX prior to 3/4/04
Brazil
Telefonica
0-800 XXXXXX
British Virgin Islands
Cable & Wireless of the BVI
1-800-XXX-XXXX
Canary Islands See Spain.
Cayman Islands
Cable & Wireless of Cayman Islands
1-800-XXX-XXXX
Chile-Entel
Entel Communications
123-0020-XXXX
Chile-CTC Mundo
CTC Mundo Communications
800-XXX-XXX
China
China Netcom
10-800-713-XXXX
China
China Telcom
10-800-130-XXXX
Colombia
Telecom Colombia
01-800-9-13-XXXX
Colombia-ETB
ETB Colombia
01-800-XXX-XXXX
Corsica Service provided through France.
Costa Rica
ICE
0-800-013-XXXX
Cyprus
Cyprus Telecom Authority
0-800-97XXX
Denmark
Telecom Denmark
8088-XXXX
Dominica
Cable & Wireless
1-8XX-XXX-XXXX
Dominican Republic
Codetel
1-888-751-XXXX
Dominican Republic
Tricom
1-8XX-751-XXXX
Ecuador
Anidinatel
1-800-XXXXX
El Salvador
Antel
1-800-XXXX
England See the United Kingdom
Fiji
Fintel Fiji
00800-XXXX
Finland
Sonera Corp.
0-800-11-XXXX
France
France Telecom (includes Andora, Corsica, Monaco)
0-800-90-XXXX & 0-800-91-XXXX
Germany
Deutsche Bundespost Telekom
0-800-XXX-XXXX
Greece
OTE
00-800-180-9-XXXXXXX
Grenada
Cable & Wireless
1-8XX-XXX-XXXX
Guam Sprint domestic offering.
Guatemala
Guatel
1-800-XXX-XXXX
Hong Kong
Reach Global Services
800-XX-XXXX
Hungary
Magyar

06 80 XXXXX &

06 80 XXXXXX

India
Tata Communications
000 800 XXX XXXX
India
Bharti Airtel
000 800 XXX XXXX
Indonesia
Indosat Indonesia
001-803-015-XXXXXXX
Ireland
Eircom Ireland
1-800-XXXXXX
Ireland (Northern) See the United Kingdom
Israel-Netvision
1-800-930-XXXX
Israel-Bezeq
1-800-942-XXXX
Israel-Smile
1-800-XXX-XXXX
Italy
Telecom Italia (includes San Marino and Vatican City)
800-00-XXXX
Jamaica
Cable & Wireless Jamaica
1-800-XXX-XXXX
Japan
Softbank
0066-33-XXXXXX
Japan - KDD
KDDI Corporation
00531-13-XXXX
Japan - NTT
NTT Communications
0034-800-XXXXXX
Korea, S. - Dacom
Dacom
00-308-13-XXXX
Korea, S. - KT
Korea Telecom
00798-XXXXXXXXX
Liechtenstein See Switzerland.
Luxembourg
Luxembourg Postes Et Telecom
0-800-2-XXXX
Macau
CTM
0-800-XXX
Malaysia
Malaysia Telecom
1-800-XXX-XXXX
Mexico
Telmex
001-8XX-XXX-XXXX
Monaco See France.
Montserrat
Cable & Wireless of Montserrat
1-800-XXX-XXXX
Netherlands
KPN Netherlands
0-800-02X-XXXX
Netherland Ant.
Landsradio (includes Bonaire, Curacao, Saba, St. Eustatius and St. Maarten)
0-800-XXXXXXXX or 0-800-XXXXXXXXXXX
Nevis
Cable and Wireless
1-8XX-XXX-XXXX
New Zealand
Telecom Corp of New Zealand LT
0-800-44-XXXX
Nicaragua
Enitel
1-800-222-XXXX
Norway
Telenor Norway
800-1-XXXX
Panama
Cable & Wireless of Panama
00-1-800-XXX-XXXX
Peru
Telefonica Del Peru - TDP
0-800-50-XXX
Philippines - ETPI
Eastern Telecommunications Philippines, Inc
800-XXX-XXXX
Philippines - Philcom
Philcom
102-7-1-800-110-xxxx
Philippines - PLDT
Philippine Long Distance Tel Co
1-800-1-116-XXXX
Poland
Polish Telcom
0-0800-111-XXXX
Portugal
CPRM Intl Telecom
800-81-3XXX
Puerto Rico Sprint domestic offering.
Saint Kitts/Nevis
Cable and Wireless
1-8XX-XXX-XXXX
Saint Lucia
Cable and Wireless
1-8XX-XXX-XXXX
Saint Vincent and The Grenadines
Cable and Wireless
1-8XX-XXX-XXXX
Scotland See the United Kingdom
San Marino See Italy
Siapan (CMNI) Sprint domestic offering.
Singapore
Singtel
800-130X-XXX
South Africa
Telkom of South Africa
0-800-99-XXXX
Spain
Telefonica (includes the Canary Islands)
900-99-1XXX
Sweden
Telia TeleCom AB
0-20-79-XX-XX
Switzerland
Swisscom (includes Liechtenstein)
0-800-8X-XXXX
Taiwan
CHT I Taiwan
00-8-01-XXXXXX
Thailand
Comm Auth of Thailand (CAT)
001-800-13-XXXXXXX
Trinidad/Tobago
Trinidad & Tobago Tel Co LTD
1-800-XXX-XXXX
Turkey
Turk Telecom
00-800-18-488-XXXX
United Kingdom - BT
British Telecom (includes England, Scotland, The Republic of Northern Ireland, Wales)
0-800-XXX-XXXX
United Kingdom - Cable and Wireless
(includes England, Scotland, The Republic of Northern Ireland, Wales)
0-800-XXX-XXXX
Uruguay - Antel  
US Virgin Islands Sprint domestic offering.
Vatican City See Italy
Venezuela
CANTV
0-800-1-00-XXXX
 
Universal International Freephone Numbering (UIFN)
UIFN Dialing:
UIFN calls are dialed as:
The country specific International Access Code + 800 + the customer's unique 8 digit number.
Availability:
(per the offshore carrier's availability)
Sprint Universal International Freephone Numbering (UIFN)
Originating Country & Originating Carrier Name
UIFN International Access Code (IAC)
The IAC is Dialed as Part of UIFN Numbers, "IAC"+800 + 8 Digits
Andorra See France
Anguilla
Cable & Wireless of Anguilla
011
Antigua
Cable & Wireless
011
Argentina
Telefonica de Argentina
00
Australia - Reach 0011
Australia - Optus
Optus Communications
0011
Barbados
Barbados- External Comm Corp
011
Belgium
Belgacom
00
Bermuda
Cable & Wireless of Bermuda
011
Brazil
Embratel
0021
Canary Islands See Spain
China
China Unicom (North China)
00
China
China Telcom (South China)
00
Colombia
Telefonica Colombia
009
Corsica See France
Denmark
Telecom Denmark
00
Dominica
Cable & Wireless
011
England See the United Kingdom
Finland
Sonera Corp.
990
France
France Telecom (includes Andora, Corsica, Monaco)
00
Germany
Deutsche Bundespost Telekom
00
Grenada
Cable & Wireless
011
Guam Toll-free origination from Guam (671) is standard via Sprint's domestic offering, not ordered through the ITFS process
Hong Kong
Reach Global Services
001
Hungary
Magyar
00
Ireland
Eircom Ireland
00
Ireland (Northern) See the United Kingdom
Israel-Bezeq 00
Israel-Netvision 00
Israel-Smile 00
Italy
Telecom Italia (includes San Marino and Vatican City)
00
Japan - Softbank
Int'l Digital Com (IDC)
0061
Japan - KDD
KDDI Corporation
010 (21,22)
Japan - NTT
NTT Communications
0033
Korea, S. - Dacom
Dacom
002
Korea, S. - KT
Korea Telecom
001
Liechtenstein Service provided through Switzerland See Switzerland
Luxembourg
Luxembourg Postes Et Telecom
00
Macau
CTM
00
Monaco See France
Netherlands
KPN Netherlands
00
Nevis
Cable & Wireless
See "St. Kitts/Nevis" Service provided through Cable and Wireless - St.Kitts
New Zealand
Telecom Corp of New Zealand LT
00
Norway
Telenor Nett
00
Philippines - Philcom
Philcom
00
Philippines - PLDT
Philippine Long Distance Tel Co
00
Poland
Polish Telcom
00
Portugal
CPRM Intl Telecom
00
Puerto Rico Toll-free orig from PR (787) is standard via Sprint's domestic offering, not ordered through the ITFS process.
Saint Lucia
Cable & Wireless
011
Saint Vincent and The Genadines
Cable & Wireless
011
Scotland See the United Kingdom
Siapan (CMN) Toll-free origination from Siapan (670) is standard via Sprint's domestic offering, not ordered through the ITFS process.
San Marino See Italy
Singapore
Singtel
001
South Africa
Telkom of South Africa
09
Spain
Telefonica (includes the Canary Islands)
00
Sweden
Telia TeleCom AB
00
Switzerland
Swisscom (includes Liechtenstein)
00
Taiwan
Int'l Telecom Admin (ITA)
00
Thailand
Comm Auth of Thailand (CAT)
001
United Kingdom - BT
British Telecom (includes England, Scotland, The Republic of Northern Ireland, Wales)
00
United Kingdom - Cable and Wireless
(includes England, Scotland, The Republic of Northern Ireland, Wales)
00
Uruguay - Antel 00
US Virgin Islands Toll-free origination from the USVI (340) is standard via Sprint's domestic offering, not ordered through the ITFS process.
Vatican City See Italy
 
UIFN customers requesting the purchase of a new UIFN number(s) will apply for UIFNs through Sprint. Applications will be submitted to the International Telecom Union (ITU), in Geneva, by Sprint, on behalf of the customer. Sprint, on behalf of the ITU, will charge an ITU number request fee equal to approximately $160U.S. per application. 1 UIFN number may be requested per application. Randomly available or specific number requests may be made through the application. The customer will own assigned numbers from that point on. Customers must use their numbers in accordance with ITU guidelines. Numbers without usage may be reclaimed by the ITU.
Sprint International Access (formerly Toll-Free on Sprint Access)
Sprint International Access Dialing:
Call originators dial the in-country Sprint International Access number (see the Sprint International Access numbers listed below).
Users will receive a prompt which says, "Welcome to Sprint. Please enter your Foncard number now, or press "05"to make a toll-free call to the USA ". There will be no need for a Foncard number for these toll-free users. Users must either press "05" on their DTMF phone or time-out to an operator (non-DTMF users).
DTMF dialers will then enter the Sprint 8xx-xxx-xxxx number to be completed. In the case of non-DTMF users, the Sprint operator will complete the call.
Mobile access (MO) is not guaranteed but is limited to specific countries and areas within each country.
Availability:
(per the offshore carrier's availability)
Sprint International Access Originating Country Sprint International Access In-Country Access Number Restrictions and Country-specific Exceptions (See "Restriction Keys" Below for Restriction / Exception Information)
AMERICAN SAMOA
Off of Comm
633-1000  
ANTIGUA
Cable and Wireless
#0 or 1-800-366-4663 A, F, MO
ARGENTINA
Telefonica de Argentina
0800-222-1003  
ARGENTINA
Telintar
0800-555-1003 MO
ARGENTINA
Telefonica de Argentina
0800-666-1003 MO
ARMENIA
Armenia Telephone
0800-155  
ARUBA
Setar
800-8870 G
AUSTRALIA
Telstra
1-800-881-877 MO
AUSTRALIA
Optus
1-800-551-110 MO
AUSTRALIA
Gloval One Australia
1-800-550-877 X
AUSTRIA
Telekom Austria
0800-200-236 aa
BAHAMAS
Batelco
1-800-389-2111 aa, MO
BAHRAIN
Batelco
800-00-777 aa, MO
BALEARIC ISLANDS
Telefonica
900-99-0013  
BARBADOS
Cable & Wireless BET
1-800-534-0042 P, aa, MO
BELARUS
Beltelecom
8*10-800-102
(regional)
J
BELARUS
Beltelecom
8*800-102
(regional)
K
BELGIUM
Belgacom
0800-100-14 aa
BELIZE
Belize Communications
812
(airports)
G
BELIZE
Belize Communications
556
(hotels and rest of country)
I
BERMUDA
Cable and Wireless
1-800-623-0877 A, MO
BOLIVIA
Entel
800-10-3333  
BRAZIL
Intelig
0800-890-8000 NM
BRAZIL
Intelig
0800 + 88 + 88000 NM
BRITISH VIRGIN ISLANDS
Cable and Wireless
1-800-877-8000 MO
BRUNEI
Jabatan Telekom Brunei
800-015  
BULGARIA
BTC
00-800-1010 aa
CANADA Sprint 1800-877-8000
CANARY ISLANDS
Telefonica
900-99-0013  
CAYMAN ISLANDS
Cable and Wireless
1-800-366-4663  
CHILE
CTC-Mundo
800-800-777  
CHILE
Entel
800-360-777  
CHINA
China Netcom (Northern)
108-716 aa, bb
CHINA
China Netcom (Northern)
108-713 aa, bb
CHINA
China Telecom (Southern)
108-13 aa, bb
CHINA
China Telecom (Southern)
108-16 aa, bb
COLOMBIA
Telecom
01-800-913-0010 MO
COSTA RICA
ICE
0-800-013-0123  
CROATIA
T-System
0-800-220-113 aa
CYPRUS
CYTA
800-900-01 A, MO
CZECH REPUBLIC
Czech Telecom
800-001-187 NM, MO
DENMARK
IBASIS Netherlands
800-10-877 bb
DOMINICA
Cable and Wireless
1-800-744-2250 MO
DOMINICAN REP.
Tricom
1166*77 bb, MO
DOMINICAN REP.
Codetel
1-800-751-7877 bb, MO
ECUADOR
Pacifictel
1-800-999-171  
ECUADOR
Andinatel
1-999-171 MO
EGYPT
Egypt Telecom
2-794-6222 L, M, X, aa
EGYPT
Egypt Telecom
2-796-4777 L, M, aa
EL SALVADOR
CTE
800-1525 aa, MO
EL SALVADOR
CTE
800-1776 aa, MO
FIJI
Fintel
004-890-1003 MO
FINLAND
Teliasonera
0800-110-284 bb, MO
FRANCE
France Telecom
0800-99-0087 MO
FRENCH ANTILLES
France Telecom
0800-99-0087 MO
FRENCH GUIANA
France Telecom
0800-99-0087 MO
GERMANY
Deutsche Telekom
0800-888-0013 aa, NM
GHANA
Ghana Telecom
019-900 aa
GREECE
OTE Globe
008-001-411 aa, MO
GRENADA
GRENTEL
800 877 8787 MO
GUADELOUPE
France Telecom
0800-99-0087  
GUAM Sprint 1-800-877-8000
GUANTANAMO BAY
(CUBA)
ETECSA Operator Centers- Service only available by calling the Cuban operator and asking for Sprint from Guantanomo Bay Cuba.
GUATEMALA
Telgua
9999-195 aa
GUYANA
GT&T
151  
HAITI
Teleco
172 Z
HAITI
Teleco
171  
HONDURAS
Hondutel
8000-121 bb, MO
HONG KONG
PCCW/Reach
800-96-1877 MO
HUNGARY
T-System
06-800-01-877 aa
ICELAND
SIMINN
800-9003 aa
INDIA
BHARTI
000-137 aa, MO
INDIA
Tata-Indai
000-137 aa, MO
INDIA
Reliance Infocomm
000-137 aa, MO
INDONESIA
Satelindo
008-801-15 aa
INDONESIA
Indosat
001-801-15 aa
IRELAND
EIRCOMM
1-800-552-001  
ISRAEL
SMILE
1-80-920-2010  
ISRAEL
Bezeq
1-800-949-4102  
ISRAEL
NETVISION
1-800-938-7000  
ITALY
Telecom Italia
800-172-405 aa
ITALY
Telecom Italia
800-172-406 aa
JAMAICA
Cable and Wireless
1-800-877-8000 Z, MO
JAMAICA
Cable and Wireless
875 A, P, MO
JAMAICA
Cable and Wireless
#3 Z, H
JAPAN
Softbank
0066-55-877 aa, MO, Coin or Card required to generate call, but will be returned upon completion
JAPAN
KDD
00539-131 aa, MO, Coin or Card required
JAPAN
Softbank
0066-55-888 aa, MO, Coin or Card required to generate call but will be returned upon completion, some payphones only allow domestic calls
JORDAN
Jordan Telecom
18-800-777 aa
KOREA
KT
00729-16
aa, MO
KOREA
Dacom
00309-13
(entire country, except military bases)
aa, MO
KOREA
KT
550-3663
Military Base
T,aa
KOREA
ONSE
00369-16 aa
KOREA
Dacom
550-3425
Military Base
T,aa
LITHUANIA
TEO
8*800-900-77  
LUXEMBOURG
PTT Lux
8002-0115 MO
MACAO
CTM
0-800-121 MO
MALAYSIA
Telekom Malaysia
1-800-80-0016 aa, bb
MARSHALL ISLANDS
MINTA
1-800-877-8000 aa
MARTINIQUE
France Telecom
0800-99-0087 MO
MEXICO
Telmex
001-800-877-8000
95-800-877-8000 (outside major cities)
 
MICRONESIA
Telecom Corp.
555 aa
MONACO
France Telecom
800-90-087 MO, .25 coin required to place calls from payphones
MONTSERRAT
Cable and Wireless
1-800-372-3881 MO
NETHERLAND ANTILLES
Antelcom
001-800-745-1111 bb
NETHERLAND ANTILLES
Antelcom
1-800-877-8000 bb, MO
NETHERLANDS
Ibassis Netherlands
0800-022-9119 NM
NEW ZEALAND
Telecom NZ
000-999 bb
NICARAGUA
Enitel
1-800-0161 aa, bb
NICARAGUA
Enitel
1-800-0171 aa, bb
NORWAY
Telenor
800-19-877 aa, bb, MO
PALAU
PNCC
02-222 aa, coin returned
PANAMA
Cable and Wireless
800-0115 MO
PARAGUAY
COPACO
008-13-800  
PERU
Telefonica del Peru
0800-500-20 MO
PHILIPPINES
PLDT
10-10-55-1300 D
PHILIPPINES
SMART
105-17 bb
PHILIPPINES
BayanTel/ICC
1237-17 aa, bb
PHILIPPINES
BayanTel/ICC
1237-16 aa, bb
PHILIPPINES
SMART
111-502 bb
PHILIPPINES
SMART
111-501 Z, bb
PHILIPPINES
PLDT
10-10-55-1310 D
PHILIPPINES
DIGITEL
105-17 D
PHILIPPINES
PLDT
105-16  
PHILIPPINES
PLDT
105-17  
PHILIPPINES
SMART
105-16  
PHILIPPINES
SMART
105-55  
POLAND
Polish Telecom
00-800-111-3115 aa, bb, MO
POLAND
Polish Telecom
00-800-111-3177 aa, bb, MO
PORTUGAL
PT Comunicacoes
800-800-187 MO
PUERTO RICO Sprint 1-800-877-8000
REUNION ISLAND
France Telecom
0-800-99-0087 aa
Romania
Romtelecom
080803- 0877 aa
RUSSIA
Rostelecom
8*10-800-110-2011 Q, bb
RUSSIA
Rostelecom
8*10-800-120-2011 Q, bb
SAIPAN
MTC
1-2350333 S,aa
SAIPAN
MTC
235-0333 aa
SAN MARINO
Telecom Italia
800-172-405 aa
SINGAPORE
T-Systems
8000-177-177 MO
SLOVAKIA
Slovak Telecom
0800-087-187  
SOUTH AFRICA
Telekom
0800-99-0001 MO
SPAIN
Telefonica
900-99-0013  
SRI LANKA
SLT
245-8000 aa, cc
ST. KITTS & NEVIS
Cable and Wireless
1-800-366-4663 dd
ST. LUCIA
Cable and Wireless
1-800-277-7468 A,B
ST. PIERRE & MIQUELON
France Telecom
0800-99-0087  
ST. VINCENT
Cable and Wireless
1-800-366-4663  
SWEDEN
STI
020-799-011 aa,bb
SWITZERLAND
Belgacom
0800-899-777  
TAIWAN
CHT
0080-1140-877 MO
THAILAND
CAT
1800-0-001-30 bb
THAILAND
CAT
1800-0-001-31 bb
TRINIDAD/TOBAGO
TSTT
1-800-877-8000 I, MO
TURKEY
Turk Telecom
0811-288-0013 aa, MO
U.S. VIRGIN ISLANDS The U.S. Virgin Islands are part of Sprint domestic service and therefore, not applicable to this offering.
UKRAINE
UTEL
00-0-15 bb
UKRAINE
UTEL
000-16 bb
UNITED ARAB EM.
Etisalat
8000 0 31  
UNITED KINGDOM
Cable and Wireless
0500-890-877 bb, MO
UNITED STATES 1-800-366-2255 W, MO
UNITED STATES 1-800-877-8000 MO
URUGUAY
Antel
000-47 C, aa, MO
URUGUAY
Antel
000-41-877 C, aa, MO
US VIRGIN ISLANDS
Sprint
1-800-877-8000  
VATICAN CITY
Telecom Italia
800-172-405 aa, bb
VENEZUELA
Cantv
0 800 1 00 1111 NM
VENEZUELA
Cantv
0 800 1 00 1110 NM
VIETNAM
VTI
1201-1111 Q, aa
YEMEN
TeleYemen
00-800-103  
 
Restriction Keys
A Country also allows calls to Canada
B Service is only available from specially-marked phones
C In some areas, you may need to ask the local operator to connect you to a Sprint Operator
D If "Talk" button is available, push before talking
E Termination to the USA and select countries only
F Ports of entry only
G Airports only
H Card phones only
I Hotels
J Gomel and Mogilev
K Brest, Grodno, Minsk, Vitebsk
L Cairo
M Outside of Cairo dial 02 before number
N No
P Hospitality sector (hotels, cruise docks, and airports) only
Q Limited availability
R Outside of Moscow dial 8095 before number. Local charges will apply
S Rota and Tinian
T U.S. Military Base
U Calling from public phones, use phones marked "LADATEL"
V Outside major cities
W Published only on Sprint marketing materials
X Published only on Global One marketing materials
Y Yes
Z Collect Only
aa Some phones may require coin or phone card
bb May not be available from all phones/payphones
cc Outside of Colombo dial 01 before number
dd No Collect calling allowed
3CC Third Country Calling or Worldwide Calling
DS Destination Set
VRU Voice Response Unit
MO Limited mobile access
NM No Mobile access
PM Product Manager
BH Business hours
AH After hours
* Wait for second tone